Privacy Policy

Privacy Policy

Last updated: April 24, 2026

Petluvy ("we," "us," or "our") operates petluvy.store and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

  • Personal information: name, email address, phone number, billing/shipping address, payment information.
  • Order information: products purchased, order history, VIP Club membership status.
  • Usage data: IP address, browser type, device type, pages visited, session duration, referral source.
  • Cookies: we use cookies and similar technologies to provide an optimal shopping experience.

How We Use Your Information

  • To process and fulfill orders
  • To manage VIP Club memberships and recurring billing
  • To send order confirmations, shipping updates, and important account notices
  • To respond to customer service inquiries
  • To send marketing emails (you can unsubscribe anytime)
  • To detect and prevent fraud
  • To comply with legal obligations

Information Sharing

We do not sell your personal information. We share information only with:

  • Payment processors (to process your payment securely)
  • Shipping carriers (to deliver your order)
  • Customer support platforms (to assist you)
  • Legal authorities when required by law

Payment Security

All payments are processed via PCI-DSS compliant payment processors. We do not store your full credit card number on our servers. Your billing statement descriptor will read PETLUVY.

Your Rights

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • California, EU/UK, and other jurisdiction-specific rights (CCPA, GDPR, etc.)

To exercise any of these rights, contact us at petluvy@outlook.com.

Cookies

We use cookies for cart functionality, authentication, analytics, and advertising. You can disable cookies in your browser settings, though some features may not work.

Children's Privacy

Petluvy is not directed at children under 13 and does not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date.

Contact Us

Akers Digital Store LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: petluvy@outlook.com
Phone: (855) 514-7893
Hours: Mon–Sat, 9:00 AM – 5:00 PM EST